Bookings and Enquiries

Cancellation Policy

  • Bookings cancelled with Yarra Valley Transfers through this website or via email or phone will incur a cancellation fee of 25% 14 days out (unless cancelled within the same day of the booking).
  • More than 7 days before will forfeit 50% of total fee and
  • More than 72 hours before will forfeit 75% of total fee and 24 hours the full amount.

Terms and Conditions

  • Yarra Valley Transfers trading as WINE TOUR YARRA VALLEY reserves the right to refuse passage to any customer exhibiting anti-social or unlawful behavior according to Public Transport Competition Act 1995 with a full no refund policy.
  • Food and Beverages excluding water are strictly prohibited on all vehicles

Soilage and Spoilage Charge

A cleaning fee will be charged to the hirer based on any damages arising from soilage and spoilage. The amount charged will relate to the individual circumstances. Vandelism on any vehicles or to any properties visited by Yarra Valley Transfers will be addressed with prosecution.